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Coronavirus (Covid-19) and safeguarding

We are all living and working through unprecedented times, but if you have a concern about coronavirus, please access the latest NHS advice.

For published guidance and leaflets about the coronavirus and safeguarding, see

Emotional wellbeing and Mental Health Support

  • Cheshire and Wirral Partnership (CWP) runs a 24/7 mental health helpline on 0300 303 3972. It’s available for people of all ages including children who need urgent mental health support.
  • ICON (Babies cry: You can cope. Advice and support for parents coping with a crying baby)
  • MIND (Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’
  • NSPCC Helpline (Worried about a child, unsure? Contact professional counsellors for help, advice and support) Call 0808 800 5000
  • Samaritans (Resources and help for all ages) Call 116 123
  • Young Minds (Supports children, young people, parents & carers with their mental health and well-being)

Follow the links below for some useful workbooks and guidance that may be of use to you and your children.

Support for unpaid carers in Cheshire East 

Cheshire East Council has launched a service that offers support to thousands of unpaid carers across the borough during the current Covid-19 crisis.

An unpaid carer is described as someone who provides their time and support, without payment, to family or friends who couldn't manage without help. This could include day to day living tasks or personal care to a family member or friend such as helping them to wash, get dressed, eat, taking them to appointments, or keeping them company when they feel lonely or anxious. 

Unpaid carers also include many children and young people who look after a brother, sister, parent or grandparent who has a disability or illness.
Working together with several organisations, including the Cheshire East Carers’ Hub, and the charity Crossroads Together, the service offers ongoing support and reassurance for carers, recognising the value and the support they are providing during this difficult time.

The service includes:

  • Signposting carers to relevant services to help them in their role, including support for mental health;
  • Providing information and advice and someone to call in a crisis; and
  • Referring carers to relevant teams within the council where further ongoing support is required

Cheshire East Crossroads Together is also offering urgent carer breaks for up to a maximum of three hours, to enable the carer to take some time out at this difficult time.

Carers can contact the hub by calling 0300 123 5034 or completing the ‘I need help’ section online via the link below: