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Involving people and communities

There are ten principles that underpin how the Cheshire and Merseyside ICS will work with people and communities. We will:

  • Put the voices of people and communities at the centre of decision-making and governance, at every level of the ICS.
  • Start engagement early when developing plans and feed back to people and communities how their engagement has influenced activities and decisions.
  • Understand your community’s needs, experience and aspirations for health and care, using engagement to find out if change is having the desired effect.
  • Build relationships with excluded groups, especially those affected by inequalities.
  • Work with Healthwatch and the voluntary, community and social enterprise (VCSE) sector as key partners.
  • Provide clear and accessible public information about vision, plans and progress, to build understanding and trust.
  • Use community development approaches that empower people and communities, making connections to social action.
  • Use co-production, insight and engagement to achieve accountable health and care services.
  • Co-produce and redesign services and tackle system priorities in partnership with people and communities.
  • Learn from what works and build on the assets of all ICS partners – networks, relationships, activity in local places.