Skip to main content Help with accessibility Skip to main navigation

COVID-19 Vaccination Programme – What You Need to Know

Vaccines are the way out of this pandemic. An effective vaccine is the best way to protect people from Coronavirus (COVID-19).

Following extensive trials, safe and effective COVID-19 vaccines have been approved in the UK and the NHS COVID-19 vaccination programme is underway in Cheshire.

Nationally, an independent group of experts has recommended that the NHS first offers a vaccine to those at highest risk of catching the disease and of suffering serious complications or dying from COVID-19.

From, Monday February 15th 2021 people aged 65 and over and those aged 16-64 with underlying health conditions which put them at higher risk will start to be contacted by the national booking service and / or GP to invite them for a COVID-19 vaccination.

GP practices are currently focussing on the vaccination of people aged 16-64 who are clinically vulnerable. As a result, if you are over 65 you may experience a long wait to be vaccinated at your local GP vaccination clinic.

If you are aged 65 and over and haven’t yet had your coronavirus vaccine you can do this now by contacting the national booking service via or by calling 119.

By contacting the national booking service you will gain access to flexible appointments at other local vaccination services 7 days per week from 9am – 11pm.

Carers whether paid or unpaid can now be prioritised to access a Covid 19 Vaccine. For more information visit our FAQ page.

This guidance explains why we all have to wait our turn.

How will I get my vaccine?

This poster outlines the three ways in which you might be contacted to receive a vaccination.

Cheshire’s GP practices are working together to vaccinate people, so you might not be contacted by your usual practice and you might need to go to a different location for your vaccination – you will be told where to attend when you are invited in.

For the smoothest experience, and to help keep waiting to a minimum, please look to arrive at the time of your appointment.

When it is your turn to book a vaccination you will need to provide:

  • Your name and date of birth
  • Your NHS number (which will be provided in your invitation letter)

More information about how to find your NHS number is available here

If you've had your first vaccine dose already, the NHS will contact you when it's time for your second dose. For most people this will be scheduled in the 12th week after their first dose.

If you are unable to leave the house to travel for an appointment - and cannot arrange for someone to help you - your local NHS services will be in contact with you. In Cheshire East, support is also available for those where all other avenues have been explored via the People Helping People initiative.

Health and social care staff

If you are a frontline health and social care worker and have not yet been offered or received your first vaccine please contact us via this email address and we will respond to your request as a priority. This email address is for health and social care staff only.

The definition of frontline is available here.

I'd like to volunteer to help Cheshire residents - where can I find out more?

NHS Volunteer Responders have been supporting residents throughout the COVID-19 response. To find out more, go online at:

Avoiding fraud

To protect yourself and your family members from fraud, please remember the following points:

  • The NHS will never ask for bank details, PIN numbers or passwords when contacting you about a vaccination. You will never be charged for the vaccine.
  • Any communication which claims to be from the NHS but asks for payment, or bank details, is fraudulent and can be ignored. If you receive a call you believe to be fraudulent, hang up.
  • If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040.
  • Where a victim is vulnerable, and particularly if you are worried that someone has or might come to your house, report it to the Police either online or by calling 101.

Who can I contact to find out more?

The NHS is currently being inundated with wide-ranging enquiries about the COVID-19 vaccine. While we understand that people are anxious to ensure that they and their loved ones are protected as quickly as possible, the number of enquiries currently being received is in danger of taking valuable resource away from delivery of the programme.

For more information about the Coronavirus (COVID-19) vaccine, please visit the NHS website.

* Please note - We are extremely grateful for the number of vaccination venue offers we continue to receive, however, with 18 GP-led sites across Cheshire, three hospital hubs and a number of pharmacy-led sites, we do not currently require any further vaccination venues. Thank you.

What's happening in neighbouring areas

  • Click here for information about the COVID-19 Vaccination Programme in Wirral
  • Click here for information about the COVID-19 Vaccination Programme in Warrington and Halton